Welcome to StyleClicks! We want you to have the best shopping experience possible. Whether you’re shopping for the latest fashion trends, accessories, or lifestyle items, your satisfaction is our top priority. That’s why we’ve designed our Refund & Return Policy to be transparent, fair, and customer-friendly. Please read this page carefully to understand your rights and responsibilities when requesting a return or refund on https://styleclicks.xyz/.
1. Our Commitment
At StyleClicks, we stand behind the quality of our products. If you are not entirely satisfied with your purchase, we’re here to help. Our policy allows returns and refunds under certain conditions, ensuring you get the service you deserve.
2. Eligibility for Returns
To be eligible for a return, the following conditions must be met:
- The item must be unused, unworn, and in the same condition as you received it.
- The item must be in its original packaging with all tags, labels, and accessories intact.
- You must initiate the return process within 7 days of receiving the item.
- The item must not be in the list of non-returnable items (see Section 5).
We reserve the right to refuse returns that do not meet the above conditions.
3. Return Process
If you wish to return an item, please follow these steps:
Step 1: Submit a Return Request
Email us at support@styleclicks.xyz with the following details:
- Order number
- Reason for return
- Photo evidence (if the item is defective or damaged)
- Preferred resolution: refund, exchange, or store credit
Step 2: Wait for Authorization
Our customer support team will review your request and respond within 2–3 business days with approval or instructions.
Step 3: Ship the Item Back
Once approved, you must return the item to the address we provide. You are responsible for the return shipping costs unless the item is defective or incorrect.
Step 4: Get Your Refund or Replacement
After we receive and inspect your returned item, we will notify you of the status. If approved, a refund, replacement, or store credit will be processed within 5–7 business days.
4. Refund Policy
We offer different types of refunds based on the situation:
a. Full Refunds
You may receive a full refund under the following conditions:
- The product is defective or damaged upon delivery.
- You received the wrong item.
- Your order was cancelled before shipping.
b. Partial Refunds
A partial refund may be issued in the following situations:
- Item is returned used, damaged, or missing parts not due to our error.
- The return was initiated after the 7-day return window.
- The item is returned without original packaging.
c. Non-Refundable Cases
- Late return without approval.
- Product was marked “Final Sale” or “Non-Returnable.”
- Items not purchased directly from https://styleclicks.xyz/.
5. Non-Returnable Items
Certain items are not eligible for return due to hygiene or safety concerns, or as per industry standards. These include:
- Undergarments and lingerie
- Swimwear
- Earrings and intimate jewelry
- Beauty, cosmetic, and skincare products
- Gift cards or promotional vouchers
- Customized or personalized products
- Items marked as “Final Sale”
6. Exchanges
If you need a different size, color, or style, we offer exchanges subject to product availability. Please indicate that you prefer an exchange when contacting our support team. If the desired item is not in stock, we will offer you store credit or a refund.
7. Damaged or Defective Products
We sincerely apologize if you received a damaged or defective item. To qualify for a replacement or refund:
- Notify us within 48 hours of delivery.
- Send clear photos showing the defect or damage.
- Do not use the item.
Once verified, we will cover the full return shipping cost and send you a replacement or offer a full refund.
8. Cancellations
a. Before Shipment
You may cancel your order within 12 hours of purchase by emailing us at support@styleclicks.xyz. A full refund will be issued to your original payment method.
b. After Shipment
Once the order has been shipped, cancellations are not possible. You may wait for the item to arrive and then initiate a return.
9. Refund Timeline
We process approved refunds within 5–7 business days after receiving your return. However, it may take additional time for your bank or credit card company to post the refund to your account.
Please note:
- Credit card refunds can take 5–10 business days.
- Refunds to digital wallets may be instant or take up to 3 days.
- Store credit is issued within 24 hours of approval.
10. Shipping Costs
- Original shipping charges are non-refundable unless the item was defective or the wrong product was sent.
- Return shipping costs are borne by the customer unless we made an error.
11. Store Credit
If you prefer, we can issue store credit instead of a refund. Store credit does not expire and can be used on any future purchase at https://styleclicks.xyz/. This option is ideal if you plan to reorder or want to avoid the refund wait period.
12. International Orders
For international customers:
- Return shipping must be paid by the customer.
- Customs duties and taxes are non-refundable.
- Ensure the return is marked as “Returned Goods” to avoid additional import fees.